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Terms & Conditions

Please click the link below for the appropriate terms and conditions

General Terms & Conditions

Gift Card Terms & Conditions

Promotional Terms & Conditions

 

General Terms & Conditions

Welcome to Luxe & Bare. Luxe & Bare and its affiliates provide access to the Luxe & Bare website (the "website") and sell our products to you subject to the conditions set out on this page.


Please read these conditions carefully before using the website. By using the website, you signify your agreement to be bound by these conditions.

Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.


Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.
Luxe & Bare reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Privacy

Please review our Privacy Notice which also governs your visit to Luxe & Bare, to understand our practices.

Access to Luxe & Bare

We will do our upmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Licence for website access

Luxe & Bare grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Luxe & Bare. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Luxe & Bare's express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Luxe & Bare and its affiliates without express written consent. You may not use any meta tags or any other 'hidden text' utilising Luxe & Bare’s or its affiliates' names or trademarks without the express written consent of Luxe & Bare. Any unauthorised use terminates the permission or license granted by Luxe & Bare.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to any page within the website as long as the link does not portray Luxe & Bare, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Luxe & Bare logo or other proprietary graphic or trademark as part of the link without Luxe & Bare's express written consent.

Any unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.

Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You must not use the website for any of the following:

  1. for fraudulent purposes, or in connection with a criminal offense or other unlawful activity;
  2. to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing;
  3. or in breach of copyright, trademark, confidence, privacy or any other right;
  4. or is otherwise injurious to third parties;
  5. or objectionable;
  6. or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any 'spam';
  7. to cause annoyance, inconvenience or needless anxiety
Copyright and database rights

This site is produced, owned and operated by Luxe & Bare. All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of Luxe & Bare or its subsidiaries, its affiliates or its content suppliers and is protected by Australian and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Luxe & Bare and its affiliates and is protected by Australian and international copyright and database right laws. All software used on this website is the property of Luxe & Bare, its affiliates or its software suppliers and is protected by Australian and international copyright laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without Luxe & Bare's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this website, without Luxe & Bare's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without Luxe & Bare's express written consent.

Copyright claims

Luxe & Bare and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us

Trademarks

LUXE & BARE and other marks indicated on our website are trademarks or registered trademarks of Luxe & Bare Limited or its subsidiaries in Australasia, Asia Pacific, European Union, United Kingdom, the United States and/or other jurisdictions. Luxe & Bare's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Luxe & Bare. Luxe & Bare's trademarks and trade dress may not be used in connection with any product or service that is not Luxe & Bare's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Luxe & Bare. All other trademarks not owned by Luxe & Bare that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Luxe & Bare.

Our contract

When you place an order to purchase a product from Luxe & Bare, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we despatch that product to you and is confirmed by an email we send to you confirming that we have despatched (the 'Despatch Confirmation E-mail'). That acceptance will be complete at the time we send the Despatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Despatch Confirmation Email to have been despatched do not form part of that contract. You are seeking to enter into a contract with Luxe & Bare Limited when you place an order.

Liability and Warranty

Luxe & Bare, its subsidiaries, its affiliates or its content suppliers do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information or materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors to the fullest extent permitted by law.


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirement.

Returns

Please review our Returns Policy which applies to products purchased from us. In addition to your returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are provided in Returns Policy.

Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that despatch estimates are just that. They are not guaranteed despatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable.


Despite our best efforts, a small number of the products in our catalogue may be mis-priced. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before despatch or cancel your order and notify you of such cancellation.

Luxe & Bare Gift Card

Please review our Luxe & Bare Gift Card Terms & Conditions for full details of terms of use.

Customs

When ordering goods from Luxe & Bare for delivery outside of Australia, the recipient may be subject to import duties and taxes. Any charges for duty, taxes and customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from Luxe & Bare, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received.

Your privacy is important to us and we know that you care about how information about your order is used and shared. Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Children

Luxe & Bare does not sell products for purchase by children. If you are under 18, you may use the website only with the involvement of a parent or guardian.

Electronic communications

When you visit the website or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Samples

Sample sizes of products are subject to availability.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

Your statutory rights are not affected by these terms and conditions

Our details

Luxe & Bare
Registered office:
19 Harcourt Place
North Avoca Beach, Australia NSW 2260

Email Address: info@luxeandbare.com

Service provider: luxeandbare.com is the primary domain name of Luxe & Bare Limited and we also own and operate the following domains through our primary domain. luxandbare.com, luxeandbare.com.au, luxandbare.com.au, luxeandbare.co.nz, luxandbare.co.nz, luxeandbare.co.uk, luxandbare.co.uk

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Gift Card Terms & Conditions

Terms of use of Luxe & Bare gift cards
Luxe & Bare reserves the right to update and change the terms and conditions of our Luxe & Bare gift cards at any time. This does not affect your legal rights. Use of your Luxe & Bare gift card constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully. Luxe & Bare gift cards remain the property of Luxe & Bare who maintains the right to cancel the card in situations where it is deemed necessary to do so.

The value of your Luxe & Bare gift card can be redeemed in any Luxe & Bare Stores in Australia, the United Kingdom, Republic of Ireland, European Union and USA or online at www.luxeandbare.com. The gift card balance cannot be exchanged for cash or redeemed against the purchase of another card. Please note Luxe & Bare gift cards cannot be used in any Luxe & Bare counters within department stores or gift shops within hotels.

The maximum amount that an individual Luxe & Bare gift card can hold is £/€/$1,000; this limit cannot be exceeded by performing balance transfers. You can Top-Up or perform a Balance enquiry at any Luxe & Bare Stores by taking your card to the till point. You can also perform Balance enquiries via our websites.

Validity
Your Luxe & Bare gift card is valid for a period of 24 months from the date of activation, after which any remaining balance will be removed and the card will become invalid and no longer available for use. In the US, your Luxe & Bare gift card does not expire and can be used indefinitely so long as there is money on the card. Purchases will be deducted from the card value until the balance reaches zero.

Lost/ Stolen/ Damaged
In cases where your Luxe & Bare gift card is lost or stolen, Luxe & Bare is unable to replace or reimburse the remaining balance on a card. Luxe & Bare cannot be held responsible for any balance lost on a Luxe & Bare gift card as a result of theft or fraud. All Luxe & Bare gift cards have a unique PIN number hidden by a security panel on the back of the card which is required for online purchases. Luxe & Bare cannot be held responsible for any unauthorised use where the card number and/ or PIN have become known to another party. Should your Luxe & Bare gift card become damaged, Luxe & Bare will be able to replace the card providing you still have the card in your possession and the necessary details can be obtained.

Using a Luxe & Bare gift card
Customers may use their Luxe & Bare gift card in any participating country (or via our website regardless of the country in which the card was purchased. Should you choose to use your Luxe & Bare gift card outside of the country it was purchased in, foreign exchange rates applicable on the date of the transaction will apply to any transactions performed. Please note any redemptions, balance enquiries, top-ups and balance transfers will be reflected in the currency applicable to the country you are using it in.

Crediting a Luxe & Bare gift card
Should you return product(s) purchased using a Luxe & Bare gift card for an exchange of a lesser value, any refund amount due will be credited to the original method of payment. In the event that you may have discarded your Luxe & Bare gift card, a new Card will be issued to you with the refund amount applied.

If a partial refund is made for any purchase using a Luxe & Bare gift card and another method of payment, then any refund amount owing will be credited to the Luxe & Bare gift card in the first instance. If the total to be refunded is more than originally paid by Luxe & Bare gift card, then any remaining refund balance will be refunded to the other method of payment used (debit/credit card or cash).

Governing Law and jurisdiction
These conditions are governed by and construed in accordance with the laws of Australia. You agree, as we do, to submit to the non-exclusive jurisdiction of the Australian courts.

 

Promotional Terms & Conditions

Important COVID-19 update
As a result of our temporary decision to close our stores, all promotions that would otherwise be redeemable in Luxe & Bare stores in addition to online at luxeandbare.com, will only be valid online at luxeandbare.com during this period. All promotional terms and conditions below that state that the promotional offer is redeemable in Luxe & Bare stand-alone stores will not be applicable until such time as our stores resume trading, subject to the other terms and conditions of the promotion.

Click below for promotion specific Terms & Conditions:

Opening Sale 20% off >

Free Standard Shipping (to Australian addresses) >

Keeping In Touch >

 

Notice:
We wish to reminder you that for the period of the current promotion ‘Our Opening Sale’, other promotional codes and offers may not be eligible for redemption. Please check individual promotion terms and conditions below for further information.

Opening Sale 20% off

What you need to know:

This offer is valid online only at luxeandbare.com until Tuesday 30th June 2020 at 23:59 AEST. Offer not available in Luxe & Bare stand-alone stores, department stores, outlet stores, factory stores or travel retail, or in conjunction with any other offer or promotion. No promotional code is required. Discount has already been applied to each eligible item. The discount cannot be used: after an order has been placed and there is no cash alternative.


Gift Cards, already discounted items and sale items are excluded. If you change your mind, our usual return policy applies. Returned items will be credited or exchanged at the discounted price paid (excluding shipping charges). In the event of any dispute, the decision of Luxe & Bare is final.

Luxe & Bare reserves the right to terminate or change this offer without notice at any time in its sole discretion.

Please note, complimentary gift wrap and samples will not be available during the promotion period.


How to redeem this offer:

To redeem this offer online at luxeandbare.com, simply add your goodies to your shopping basket, the discount will already have been applied to the eligible items automatically once you reach the checkout.

 

Free Standard Shipping (to Australian addresses) for Orders Over $60 AUD

What you need to know:

To redeem this offer online at luxeandbare.com, simply add your chosen products to your shopping cart and you will qualify for free shipping. No promotional code is required.

If you do not have an Australian shipping address, shipping charges will be applied during checkout. Please click here to view shipping charges to other regions.

 

Keeping In Touch

If you would like to be kept informed of Luxe & Bare promotions and offers sign up for our email newsletters.